FAQ

SMALL, BOUTIQUE COLLECTIONS = BETTER FOR YOU & MOTHER EARTH


We pour our energy into unique launches of different swimsuit types and eliminating excessive waste from the process. You will never find a single-use plastic bag or wasteful packaging for your RIVI suits. The luxe fabric we use lets the suit contour to your body so it fits like a glove. It is not too thin and not too thick, just right for the comfort to last day and night. Due to our commitment to small quantities, we can't guarantee restocks of certain items.




OUR PROCESS & MANUFACTURER


We have partnered with a manufacturer that aligns with our goals to ethically produce small collections of swimwear. We only order in reduced quantities, which makes your suit one-of-a-kind while minimizing our footprint on the environment. We are shifting to recycled fabrics thanks to regenerated Nylon, and we only use eco-friendly packaging, including compostable bags and recycled paper for thank you notes and hangtags. RIVI isn't competing with the big box options, and we prioritize ethical manufacturing. Our manufacturer is also a woman-owned business, workers are paid a fair wage, and they have good working conditions.




MINIMAL IS MORE | YOUR SUIT & HOW IT FITS


There's a liberating feeling when you wear a minimal suit. You're not worried about the suit rolling, shifting and moving around when you're swimming, snorkeling, or simply lounging. More importantly, you embrace your body and your confidence shines. To view our sizing chart, click HERE. If you have any questions, reach out to our team to help select the right size and fit for you! Email: Contact@RIVIswimwear.com




WHY RIVI


RIVI, short for Riviera Beach, expands way beyond the beach life. We are adventurous souls looking for the next opportunity to escape to a tropical destination, immerse ourselves in island life, or simply sip cocktails by the pool. By choosing RIVI, you’re supporting a female-owned, small business, and you’re part of an amazing tribe of RIVI babes.




OUR PACKAGING


We use Better Packaging Co. for our packaging. All suits come in a certified home compostable, fully biodegradable mailing satchel partly made from plants. We love amazing unboxing experiences with the extra fluff, but we are putting Mother Earth first when it comes to delivering our swimwear.




HOW TO CARE FOR YOUR BIKINI


After a dip in the ocean or pool, hop in the shower and rinse off. Freshwater is the trick to keeping colors vibrant. Swimwear is not made to be thrown in the washing machine; instead, hand-wash your bikini with mild soap in cold water. Some colors may bleed so please do not mix light and dark colors while washing. Line dry or dry flat, do not wring, twist, or iron. Always avoid contact with oils, sunscreen, and heavily chlorinated pools.
To also keep your new bikini in the best possible shape, we recommend that you avoid sitting on or up against rough surfaces. Pro tip: keep a towel handy and keep your bum comfy!




EXCHANGES + RETURNS


EXCHANGES: Exchanges are on us! We want you to find the perfect suit fit. RIVI will provide the customer with a FREE shipping label for their exchange or return for store credit. (One shipping label allowed per order) Exchanges are only accepted 7 days after your bikini shipment arrives. Email us at Contact@RIVISwimwear.com to start your exchange process. RETURNS: To be able to provide small, boutique collections of quality swimwear, we have a 7-day return policy. The postage stamp on your return package must be 7 days after your package arrived, otherwise, you will receive a store credit. This way the next RIVI babe can snag that size they have been eyeing! Customers are responsible for shipping costs. All returns can be shipped to: RIVI Swimwear 2402 West Morton Street, Ste. 110 Denison, Tx 75020