SHIPPING & RETURNS
Cheers to finding your new favorite suit!
We know you can't wait to get your new bikini, and we are excited to ship it to you!
For orders placed before 12pm Central Time, we aim to get your suit out the same day. If there is an influx of orders or a custom item, please allow 48 hours for your package to be shipped. If your item is time sensitive (a special vacation, bachelorette trip, etc.) contact our team so we can try out best to get it out immediately. (Email: firstname.lastname@example.org)
Order processing and handling times are during business hours, Monday-Friday from 9am-5pm except for US holidays, unless otherwise noted.
International Shipping: Customs fees and any duties or taxes associated with your purchase are the responsibility of the customer.
RIVI Swimwear is not responsible for any lost packages during transit. The customer is responsible for providing accurate shipping details and will be held liable for any fees incurred for orders returned to us for inaccurate delivery information.
Shipping rates & policies are subject to change.
**Please note that COVID-19 may cause a longer shipping timeframe that is out of our control. Thank you for your patience and for supporting our small business.
RETURN & EXCHANGE POLICY
EXCHANGES: Exchanges are on us! We want you to find the perfect suit fit. RIVI will provide the customer with a FREE shipping label for their exchange or return for store credit. (One shipping label allowed per order) Exchanges are only accepted 7 days after your bikini shipment arrives. Email us at to start your exchange process.
RETURNS: To be able to provide small, boutique collections of quality swimwear, we have a 7-day return policy. The postage stamp on your return package must be 7 days after your package arrived, otherwise, you will receive a store credit. This way the next RIVI babe can snag that size they have been eyeing! Customers are responsible for shipping costs. All returns can be shipped to:
2402 West Morton Street, Ste. 110
Denison, Tx 75020